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FAQs

Everything families usually ask about lessons, tutors, scheduling and billing.

Tutoring sessions

Do you offer online and in-person tutoring options?

No, we only offer online support. We ensure high quality learning can occur by the use of proven teaching strategies by our exceptional team, personalized lessons, and an interactive platform, Lessonspace.

How do online lessons work?

You’ll receive a link to join in your browser (no app needed), where your child works with their tutor on current topics and assessment preparation using a collaborative whiteboard.

Which platform do you use?

We use Lessonspace for our lessons.

What is taught in the lessons?

Lessons are personalized based on what your child is currently learning at school. Tutors assess prior knowledge, teach through inquiry, and help students strengthen their understanding of MYP Mathematics Criteria for upcoming assessments.

Do you go through homework?

MYP Math Tutor is not “homework help”. We guide students through concepts so that they can understand and gain confidence, and be able to complete their homework independently.

What does my child need to “bring” to the lesson?

A laptop or tablet, their current math materials (notes or school platform), a calculator, and any upcoming assessment information.

How long is a typical session?

Sessions are typically 1 hour long.

How often do you schedule sessions?

Most students meet once a week. Some students prefer to meet two times a week. At this time, we do not offer biweekly lessons.

Is it always with the same tutor?

Yes, we match your child with a consistent tutor, and we’re happy to adjust if the fit doesn’t feel right.

How do I access my lesson?

Log in to our platform, or wait for a reminder email with the link to join.

Log in
What can I expect after confirming the first lesson?

You’ll receive an email with onboarding steps, including your tutor match and lesson schedule, and a diagnostic learning skills survey.

Read our article here for more information on what to expect

Tutors and curriculum

Who are your tutors?

Our tutors are experienced IB educators who teach MYP and DP Mathematics, including examiners, department heads, and workshop leaders.

Read more about our amazing team here
Do you only teach Math?

We specialize in MYP and DP Mathematics, with limited availability for MYP Science and DP Physics/Chemistry.

Do you offer other curricula?

At this time, we specialize in MYP and DP mathematics. If your child is transitioning or studying a different curriculum, we cannot guarantee support for that curriculum.

What age groups do you work with? Can you support my PYP child?

We support MYP (ages ~11–16) and DP (ages ~16–18) students. If your child is in PYP (Grade 1-5), we cannot guarantee support for them.

Scheduling and billing

How much is a session?

MYP lessons are €80 per hour. DP lessons are €92 per hour. Lessons include a personalized 1:1 session with your tutor, with high quality resources.

How do I pay?

We send a monthly invoice, which can be paid securely by credit card or iDEAL via Stripe.

Do I pay monthly or per lesson or per package?

You are invoiced monthly based on the lessons attended.

Cancellations and changes

What is your cancellation policy?

We require 24 hours’ notice to cancel or reschedule a lesson, otherwise the lesson will be charged in full.

How do you cancel or reschedule?

You can cancel or reschedule through our platform, or email your tutor directly with at least 24 hours’ notice.

What if my child is going on holiday?

That’s no problem. Just cancel sessions in advance with at least 24 hours’ notice to avoid charges.

What if my child has an event and needs to reschedule a lesson?

You can reschedule or cancel as needed, as long as you provide at least 24 hours’ notice to avoid charges.

What if my child is sick?

If your child is sick, our standard cancellation policy still applies. Please cancel at least 24 hours in advance to avoid charges. Late cancellations are charged in full, as tutors prepare lessons and reserve that time.

Have a different question?

Get in touch

Book a free chat

Pick a time that suits you in the calendar. We’ll talk about your child and the best way to help, with no obligation.

  • One-to-one lessons with an experienced IB educator
  • Personalised to what your child is learning at school
  • Fully online, via the interactive Lessonspace platform
  • Cancel with 24 hours’ notice, and stop at any time

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