We are MYP Math Tutor. We respect your privacy and private life, but sometimes we need your Personal Data.
We consider Personal Data to be any information relating to an identified or identifiable person, in conformity with the General Data Protection Regulation (the GDPR).
This policy explains which Personal Data we use and why (the Privacy Policy). Furthermore, you will read how we process, store and protect your Personal Data. Finally, we outline what rights you have when we process your Personal Data.
This Privacy Policy applies to our Website www.mypmathtutor.com (the Website) and the services or products we provide (the Services). We process your Personal Data in accordance with the GDPR and all other relevant legislation and regulations in the field of protection of Personal Data, like Dutch Telecommunications Act (Telecommunicatiewet) regarding the use of cookies (the Relevant Legislation).
Are you under the age of 16?
If you are younger than 16 years old, you need permission from your parents or legal guardian to use our Website and Services.
Processing of Personal Data
In order to provide you with our Website and Services, we process your Personal Data.
How do we receive your Personal Data?
Personal data we receive from you: we receive Personal Data directly from you when you fill out our registration form.
Who is the controller of your Personal Data?
We are the controller of your Personal Data within the meaning of the Relevant Legislation. At the end of this Policy, you can find our contact details.
What Personal Data do we process, for which specified purpose(s), and on which legal basis?
We need some of your Personal Data in order for you to use our Website and Services.
We are allowed to process your Personal Data, because we comply with the Relevant Legislation. We lawfully process your Personal Data because we:
- Have legal bases for processing your Personal Data;
- Inform you about the processing; and
- Only process data for specific purposes, and no more than is necessary for that.
In the table below you will read (1) which Personal Data we process (2) for which purpose(s) and (3) on which legal basis.
We shall only use your Personal Data for the following purposes or for compatible purposes. By doing so, we will not use your Personal Data in an unexpected manner.
| (Personal) Data | Purpose(s) | Legal basis |
|---|---|---|
| Contact Data: First and/or last name Email address Address IP-address | We use these Data: To contact you To correspond with you For the delivery or performance of our Services to you | We process these Data on the basis of: A necessity to perform the contract |
| Payment Data: Payment Data of the paying party Invoices An overview of the purchases of our Services | We use these Data: To send invoices To update our financial administration To collect payment of invoices | We process these Data on the basis of: A necessity to perform the contract |
Are you obliged to share your Personal Data with us?
In some cases, the processing of your Personal Data is necessary. This is relevant, for example, when we have to process your Personal Data in order to oblige to a contract with you or to provide a service to you. Without your Personal Data, we cannot provide our Service to you.
How do we secure your Personal Data?
We prioritize the security of your Personal Data and implement robust measures to safeguard it against loss, destruction, unauthorized access, alteration, or disclosure. We ensure that only authorized personnel can access your data. Our security practices include:
- Secure Network Connections: We utilize Transport Layer Security (TLS), Secure Socket Layer (SSL), and other encryption technologies to protect data during transmission.
- Strict Access Controls: Only authorized administrators within MYP Math Tutor have access to stored data, ensuring it is handled responsibly and securely.
- Data Encryption: Personal Data is encrypted both in transit and at rest, adding an additional layer of protection against unauthorized access.
- Multi-Factor Authentication (MFA): We implement MFA for administrator access to prevent unauthorized logins and enhance account security.
- Secure Data Storage: All recorded sessions and Personal Data are stored on reputable, third-party platforms with industry-standard security protocols.
- Automated System Monitoring: Our systems are continuously monitored for suspicious activities, with real-time alerts in place to detect and mitigate security threats.
We regularly review and refine these security measures to ensure your Personal Data remains protected and accessible only when necessary.
How long do we store your Personal Data?
We shall not store your Personal Data longer than the period in which we need them for the aforementioned purposes. We delete the Personal Data after we no longer need them for the purpose we process them for. The following is a list of the categories of Personal Data and the (functionally defined) retention periods:
| Category of Personal Data | Retention period |
|---|---|
| Contact Data | We retain your contact information for as long as necessary to provide our Services. |
| Payment Data | We retain your payment data for as long as necessary to meet our financial and tax requirements and obligations. |
| Partner and/or supplier Data | We retain partner or supplier data for as long as it is needed to provide our Services. |
| Data for marketing and promotional reasons | We retain data for marketing and promotional purposes for as long as you wish to use these Services. |
| Content data related to our Services | We retain content data for as long as necessary to provide you with our Services in an integral and continuous manner. |
With whom do we share your Personal Data?
Processors
We may share your Personal Data with data ‘processors’ within the meaning of the Relevant Legislation. We conclude a data processing agreement with these parties, which entails that they shall process your Personal Data carefully and that they shall only receive the Personal Data they need to provide their service. These parties shall only use your Personal Data in accordance with our instructions and not for their own purposes. We only share your Personal Data with the following categories of processors: Teachworks, Lessonspace, Stripe, Quickbooks and Google. They perform the following tasks for us: take care of personal data storage, communication, provide online meeting software, scheduling, payment and financial administration.
If we have a legal obligation to share your Personal Data, we will do so. This is the case, for example, if a public authority legally requires us to share your Personal Data.
Recordings
At MYP Math Tutor, we are committed to providing high-quality tutoring services and maintaining transparency in our interactions. To ensure the best possible learning experience and uphold our standards, all tutoring sessions are recorded. These recordings serve two purposes: first, to support quality control and continuous improvement of our services, and second, to provide an objective record in the event of any disputes between the client and the company. Recordings are securely stored for 90 days on Lessonspace, our third-party platform provider, and are accessible only to administrators within MYP Math Tutor. By using our services, clients acknowledge and consent to the recording and storage of their tutoring sessions in accordance with this policy.
Cookies
A cookie is a small text file that can be sent via the server of a website to the browser. The browser saves this file to your computer. Your computer is tagged with a unique number, which enables our site to recognize that computer in the future.
We use cookies to improve the user experience on our Website. Moreover, cookies ensure that the Website works faster, that you can visit our Website safely and that we can track and solve errors on our Website. By browsing our website you agree with our cookie policy.
You can always delete or disable cookies yourself via the browser settings. No more cookies will be stored when you visit our Website. However, please note that without cookies, our Website may not function as well as it should.
Other provisions
Transfer
We also process your Personal Data outside the European Economic Area (EEA). We only do so if a country provides an adequate level of protection for your Personal Data.
We shall never transfer your Personal Data to other countries or to other parties than those mentioned above without your permission.
Websites of third parties
Our website may contain links to other websites. We are not responsible for the content or the privacy protection on these websites. Therefore, we advise you to always read the privacy policy of those websites.
Your rights
You have the following rights:
- The right of access: You can request access to your Personal Data;
- The right to rectification: You can request us to correct, limit or delete your Personal Data. In the event of fraud, non-payment or other wrongful acts, we can store some of your Personal Data in a register or on a blacklist;
- The right to data portability: You can request a copy of your Personal Data. We can provide this copy to third parties at your request, so you do not have to do so yourself;
- The right to object: You can object to the processing of your Personal Data;
- The right to file a complaint: You can file a complaint at the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you are of the opinion that we wrongfully process your data;
- The right to withdraw consent: You can always withdraw your permission to process your Personal Data. From the moment of your withdrawal, we cannot process your Personal Data anymore.
Modifications to the Privacy Policy
We may modify this Privacy Policy. If we substantially modify the Privacy Policy, we shall place a notification on our Website together with the new Privacy Policy. We shall notify registered users in case of a substantial modification. If you are not a registered user, we advise you to consult the Website and this Policy regularly.
Contact
In the event that you wish to exercise these rights, or in the event of other questions or remarks regarding our Privacy Policy, you can contact us via the following contact details.